Policies

Refund & Exchange Policy

At ZORVIQ, customer satisfaction is important to us. Please review the policy below carefully before requesting a refund or an exchange.

Refund Policy

Refunds are accepted within 7 days of the delivery date. Requests made after this period will not be eligible for a refund.
The product must be completely unused, unworn, and in its original condition.
The original packaging/box must be available and returned along with the product.
To request a refund, please contact the ZORVIQ team at zorviq.shop@gmail.com.
Your email must include clear pictures of the product along with the reason for the refund request.
If your request meets all the requirements listed above, a member of the ZORVIQ team will contact you shortly to proceed further.

Exchanges are accepted within 7 days of the delivery date. Requests made after this period will not be eligible for an exchange.
The product must be completely unused, unworn, and in its original condition.
The original packaging/box must be available and returned along with the product.
To request an exchange, please contact the ZORVIQ team at zorviq.shop@gmail.com.
Your email must include clear pictures of the product along with the reason for the exchange request.
If your request meets all the requirements listed above, a member of the ZORVIQ team will contact you shortly to proceed further.

For any further questions regarding this policy, feel free to contact us.